FAQ

Frequently asked questions

What services do you offer?


Millennial Marketing is a digital marketing agency, so we specialize in all of the ways that your business can make money online. We build and optimize websites, create content and manage social media accounts, run ads on Facebook, Instagram, and Google, create and send email newsletters, and more! If you’re looking for ways to grow your business online, we have a service that can help you get there.




How much do your services cost?


Our company specializes in small business marketing and we realize that marketing budgets can be tight. Because of this, we customize all plans around the business we’re working with. Most social media plans start at $500/month for two platforms (like Facebook and Instagram), but if that’s out of your budget then we work with you to create a plan that makes sense for your business. Our goal is to help you grow your business and actually convert followers and website visitors into paying customers!




Do you only take clients in Maryland and Pennsylvania?


We are a completely remote marketing agency, which means we can work with clients anywhere in the world. You can communicate with us via phone, email, or Zoom calls.




Which industries do you work with?


We are not an industry-specific marketing agency, so we can work with any type of business. However, we don’t like to take two clients that directly compete against each other, so we have several other great marketing agencies that we refer you to if we already have one of your direct competitors as a client. Give us a call or shoot us an email to find out more information about our current clients.




Can we do month-to-month contracts?


For most clients, we offer 12-month contracts. There are very few clients that we allow month-to-month contracts for, but it’s not impossible. We choose contract lengths on a case-by-case basis.




Are there any other fees associated with set up?


In your first month as a recurring Millennial Marketing client utlizing social media marketing services, you will be charged a one-time $250 onboarding fee. This allows our team to do the required research on your business, industry, and competitors to form a marketing strategy that will work. We also create a report so that you know where you’re starting, outline short-term and long-term goals, and do the necessary hashtag research for your business.




When can we start?


Millennial Marketing accepts new clients on the 1st and 15th of each month. All invoices are due on the 1st of the month.




How many people will have access to my account?


The number of team members who work on your account will depend on which services that your business chooses. For social media management, you could have up to three team members accessing your profiles. Malia, the owner of Millennial Marketing, has access to all clients’ accounts. You will also be assigned an Account Manager and potentially an Engagement Officer.